Link placements
| Situation | What happens |
|---|---|
| You change your mind after paying | No refund. If you have a special reason, email support and we'll look at it |
| The publisher declines your placement | We offer up to two comparable replacements. If you don't want either or we can't find one, full refund to your balance |
| We can't get the link live within 45 days | Full refund to your balance |
| We cancel your order (for example, the target page breaks our content rules) | Full refund to your balance |
| The live link doesn't match your order, and you tell us within 30 days | We fix it |
| The link is removed or changed to nofollow within 6 months | We try to get it restored for up to 14 days. If that fails, we offer a free replacement on a similar site for you to approve. If you don't want it or we can't find one, partial refund to your balance for the months the link was not live |
| The link is live as ordered | No refund |
Refunds are credited to your LinkVendors balance within 5 business days of agreeing the refund. One exception: if a link was never delivered and you ask for your money back, we refund that link to the card you paid with. You can spend your balance on any future order. It can't be withdrawn as cash, and each credit expires 1 year after the date it was credited.
Refunds cover the link itself. SEO results, such as rankings, depend on many things outside our control, so they aren't a reason for a refund.
How to ask for a refund
Email support@linkvendors.com with your order email and the link concerned.